[COMPLETED] Sandbox copy of Live environment

Completed

4 Comments

  • Official comment
    Jessie Schutz
    Zendesk team member

    Edited to add:

    The hosted discussion is live! You can find it here: Community Discussion: Using Sandbox for Workflow Changes.

    I encourage all of you to head over there and participate! Be sure to answer each question in as much detail as possible!

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    Hi everyone! Thank you so much for sharing your feedback on this topic. I have some good news!

    I spoke with Kristen, one of our PMs, and she's planning to start doing research on this functionality very soon! We're hoping to host a Community Discussion on this in the next few weeks, to give Kristen the chance to ask some specific, detailed questions so she can fully understand the problem(s) this functionality would solve for you.

    Bear in mind that this is just the info-gathering stage so we won't be able to give timelines or anything like that for a good while yet, but I will definitely come back to let you know when the discussion is live! In the meantime, we really appreciate your patience!

  • Jennifer Eolin

    This has been an ask for years. I'll keep liking these requests until it's implemented! :D 

    1
  • Nicole S.
    Zendesk Community Team

    Thanks for the feedback, Michal and Jennifer.

    1
  • Jessie Schutz
    Zendesk team member

    Hey everyone!

    As promised, Kristen has started a hosted discussion on this! In this post, she has asked some specific questions that will help her understand the pain points you're feeling and the use cases you have.

    You can find the discussion here: Community Discussion: Using Sandbox for Workflow Changes.

    I encourage all of you to head over there and participate! Be sure to answer each question in as much detail as possible!

    1

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