Zendesk Text - Feature Request - Allow MMS Messages to Toll-Free Numbers

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  • Caroline Kello
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    Hi Hudson,

    You're correct that toll-free numbers can't send or receive MMS at this time. This is due to restrictions with our carrier Twilio. You can find more info from Twilio's website here and on our pricing page here where MMS is called out as only available for US local numbers.

    Hope this help,

    Caroline 

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