Questions on the limits of call transfer on Talk

2 Comments

  • Jessie Schutz
    Zendesk Team Member

    Hey Gabriel! Sorry for the late response here. I'm checking to see whether I can find an answer on this for you.

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  • Keith @ Zendesk

    Hey Gabriel!  So long as the call is within Talk, it will be recorded.  Once it's transferred out to some other system, that's when the recording would end.  

    Hope that helps!

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