Chat page on mobile refreshes each time the agent replies

Answered

2 Comments

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Morgan,

    Thanks for sharing all the information, very helpful. I have tried testing it on multiple devices here and have not been able to reproduce the problem you are experiencing.

    Can you try it using another browser on your phone and see if that changes the behaviour? I will keep hunting for a similar LG device and see if we can reproduce it.

    -Ramin

    0
  • Nicole S.
    Zendesk Community Team

    Hey guys - I'm going to move this thread over to Q&A since it's more of a troubleshooting issue than it is product feedback. 

    0

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