Restricting Satisfaction Surveys by Date


  • Brett - Community Manager
    Comment actions Permalink

    Hey Morvan,

    If you're using Google Sign-in then you'll still want to set up a native Zendesk password you can use for this target. To set up a native Zendesk login, navigate to and enter your email address to trigger a password reset email.

    You'll replace subdomain with the actual subdomain of your Support account.

    I hope this helps!

  • Karen D Snyder
    Comment actions Permalink

    Tim McMacken and Morvan le boulanger, I had the same problem last week where I was creating an HTTP target, and got back status HTTP 401 Unauthorized with { "error": "Couldn't authenticate you" }. I solved it (with help from Zendesk support) as follows: In the target settings where you put in your email address, add the string "/token". Where you put in your password, paste in your token.

    We use SSO to sign into Zendesk, so not sure if this solution would apply to everybody.


Please sign in to leave a comment.

Powered by Zendesk