Add Articles Votes Event

Hello, Guys!

For using this tip please follow below steps.

Click on Guide admin > Click on Customize icon (EYE ICON) on the left side > Click Edit theme > Go to the JS tab > Paste the below code at the bottom of your code.

$(document).ready(function(){ 

 // Add vote up message
 $(".article-vote-up").on('click', function() {
   $(".article-vote-up").wrap('<div>Thank you!</div>');
 });

 // Add vote down message
 $(".article-vote-down").on('click', function() {
   $(".article-vote-down").wrap('<div>Sorry to hear that. Thanks for letting us know.</div>');
 });

 $(".article-vote-up, .article-vote-down").on('click', function() {
   $(".article-vote-up, .article-vote-down, .article-votes-count, .article-votes-question").remove('');
 });

});

Click Save & Publish.

You can also add your own text.

Once installed, it will look like this -

If face any issue feel free to message us at info@customersupporttheme.com

Thanks

Support Team

http://customersupporttheme.com

(Experts in Zendesk Themes, Zendesk Help Center, Plugins, Help Center Branding and Customization.)

Jennifer Rowe

June 21, 2017 23:11

Thanks for sharing this!

Adelle Johns

July 28, 2017 22:15

Is there any way to include a field for specific feedback when they click No? This would be uber useful to giving meaning to the votes. The field could link to a Google sheet even, just somewhere to collect feedback would be amazing.

Edwin Schukking

August 11, 2017 17:21

I have more or less the same question as Adelle.

When the user votes NO, we would like to display the list of forms, so they can submit a ticket using one of the contact forms.

Trapta

August 24, 2017 08:13

Hi @Adelle Johns and @Edwin Schukking,

You can look at this tip to find exactly what you are looking for.

Cheers,

Team Diziana

September 04, 2017 07:55

Thanks, @Trapta . We'll have a look into the tip!

Edwin

Add Articles Votes Event

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