Transfer Help Center Articles

Answered

4 Comments

  • Carsten Falborg
    Community Moderator

    Hi Reid

    Unfortunately there is no easy way to do this. Its either manually copy/paste or do some nifty API work.

    0
  • Jessie Schutz
    Zendesk Team Member

    Hey Reid!

    One of our Community members, Felix, has created an app for backing up Guide articles: Backup your Help Center articles at the click of a button!

    To the best of my knowledge he hasn't added functionality to import articles yet, but it's something he's been thinking about. At the very least this will get you part of the way there!

    0
  • Diziana

    Hi Reid

    If you know programming, you can do transfer articles from one help-center to another. Or you can use the tool, shared by @Jessie, to take backup, and import using code.

    I wrote a internal tool for ourself that can bulk import docx files or other (text formats) as articles in Guides. I also found a tool that can be used for this purpose, even though it was created for translations - https://github.com/mykola-mokhnach/zendesk-help-center-localization

    Cheers

    Team Diziana 


    Visit Diziana to download free and premium custom responsive ready-to-use Zendesk theme or Zendesk template or Zendesk plugins for Zendesk Help Center. Brand your Zendesk Help Center, and provide fantastic self-service customer support experience.

    0
  • HDM Contact

    Here is an easy way - Zendesk to Zendesk migration service

    1

Post is closed for comments.

Powered by Zendesk