RingCentral Integration and Zendesk Ticketing

2 Comments

  • Nicole - Community Manager
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    Hey Angie - 

    Since no community members have been able to answer your question, I've asked one of our Customer Advocates to take a look and see if it's something they can help with. 

    In the meantime, I see that this is your first post - Welcome to the Zendesk Community! I encourage you to head over to the Welcome Thread in The Lounge to introduce yourself.

     

     

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  • Mike Cartwright
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    Welcome to the community, Angie!

    Besides the support that Nicole offered, another way to integrate Zendesk with RingCentral is via a 3rd party software like Tenfold.

    Some of Tenfold's key features are automatic call logging, click-to-call, a floating UI (screen pop), and easy task creation. You might want to check them out.

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