Undo/redo buttons in ticket editor


  • Sebastiaan Wijchers

    Hey Carsten,

    I think your feedback is still valid, but just so you know; instead of CTRL+Y you can do CTRL+SHIFT+Z to redo.

    With kind regards,


  • Karin Rytz

    Hey all 

    As a user of the system we would very much appreciate getting the 2 buttons - and not having to remember the codes for undoing and re-doing. 

    We see buttons applied at in other systems ( i.e. JIRA, Mailchimp a.m.) and use them frequently. 

    Buttons are more customer friendly. 

    Many thx 

    Karin and colleges, bubobubo A/S, DK

  • Robin VanBrunt

    We would really like to have the Undo / Redo buttons as well.    This would be very helpful rather than having to use and remember the codes.   And it should be set up with more than "one" undo, so you can remove multiple steps of your text.   


  • Nicole - Community Manager

    Hi all - 

    Usually, users ask us for keyboard shortcuts to replace buttons, rather than the other way around. Can you explain why the buttons are needed over and above the keyboard shortcuts and how much of a difference it would make in your daily workflow? 


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