What happens when a message log is "deprecated"? Version? or Beta?

4 Comments

  • Jessie Schutz
    Zendesk team member

    Hi Sandro! I'm sorry you're having trouble here...can you give us more context about what we're looking at? Is this for a specific application? If so, which one?

    If you can give us as much information as possible about this, it'll help us figure out what's wrong!

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  • Sandro Alvares

    Hello Jessie,

    how r u? nothing apps and normal per any zendesk, open ur console log (F12).

    Check:
    https://{subdomain}.zendesk.com/agent/tickets/{id}
    https://{subdomain}.zendesk.com/agent/tickets/{id}/requester/assigned_tickets

    Its show log `deprecated`... too strange duplicate.

    Edit: New video https://youtu.be/bmF2el7wyYw ... look its.. jessie

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  • Brad Ladwig

    Hi Sandro,

    This may be caused by private apps installed on your account.  I'm going to create a ticket so we can troubleshoot your account directly.  I'll be in touch shortly!

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  • Sandro Alvares

    Ok Brad. Thanks Jessie

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