• Official comment

  Vladan Jovic

  • July 27, 2017 08:42

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  Hi Josed, maybe this code will help.

   if(HelpCenter.user.role!='anonymous') {
   $('.form').before('<h2>Welcome back '+HelpCenter.user.name+ '</h2>');
   }

  You should add it on JS tab after this row:

  $(document).ready(function() {

  Please let us know the result. Thanks

• Nicole - Community Manager

  • July 26, 2017 20:46

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  Hey, Josed! Welcome to the Zendesk Community. 

  The customization you're asking about is something that you can do via the JavaScript code. I'm no JavaScript expert, but I'll ping a few folks and hopefully one of our mods or someone from the community can help you figure out what that code would look like. 

• josed

  • July 27, 2017 18:02

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  Thanks Nicole!

• Nicole - Community Manager

  • July 27, 2017 19:36

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  You're welcome! 

  Thanks for jumping in with the code, Vladan. 

• josed

  • July 28, 2017 19:04

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  Thanks Vladan !  It worked perfectly..

• Jennifer Rowe

  • August 02, 2017 21:50

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  And Josed, here's a tip to add the user's name to the Search box, if you're interested:

  Add welcome note in HC search box along with user name

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