• Official comment

  Vladan Jovic

  • July 27, 2017 08:42

  Community Moderator

  Hi Josed, maybe this code will help.

   if(HelpCenter.user.role!='anonymous') {
   $('.form').before('<h2>Welcome back '+HelpCenter.user.name+ '</h2>');
   }

  You should add it on JS tab after this row:

  $(document).ready(function() {

  Please let us know the result. Thanks

• Nicole S.

  • July 26, 2017 20:46

  Zendesk Community Team

  Hey, Josed! Welcome to the Zendesk Community. 

  The customization you're asking about is something that you can do via the JavaScript code. I'm no JavaScript expert, but I'll ping a few folks and hopefully one of our mods or someone from the community can help you figure out what that code would look like. 

• josed

  • July 27, 2017 18:02

  Thanks Nicole!

• Nicole S.

  • July 27, 2017 19:36

  Zendesk Community Team

  You're welcome! 

  Thanks for jumping in with the code, Vladan. 

• josed

  • July 28, 2017 19:04

  Thanks Vladan !  It worked perfectly..

• Jennifer Rowe

  • August 02, 2017 21:50

  Zendesk Documentation Team

  And Josed, here's a tip to add the user's name to the Search box, if you're interested:

  Add welcome note in HC search box along with user name

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