Create a dynamic url to a ticket in a category

4 Comments

  • Nicole - Community Manager
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    Hey, Scott! Welcome to the Zendesk Community! 

    I don't have an answer for you off the top of my head, but I'll do some digging. We also have some super helpful community members and moderators who will hopefully jump in and help you out. 

    0
  • Trapta
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    Hi @Scott Thigpin,

    I think you don't want to list category blocks instead, you want to list blocks which will redirect you to the associated ticket forms. If so, you can use following code -

    Replace the ticket form id with your ticket form id.

     

     Let me know if you face any issue.

    Cheers

    Team Diziana

    2
  • Scott Thigpin
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    thank you this worked!

    0
  • Jennifer Rowe
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    Thanks, as always, Team Diziana! 

    That's a cool tip. 

    Glad it worked for you, Scott!

    1

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