IP Restriction whitelist - Zendesk Support


  • Angeli Ho

    #1) I also want the IP Restriction to be only apply to Zendesk, but not Help Center/Knowledge base.  We want to open help center to general public, but we do not want agent/customer to login to Zendesk ticketing system.

    #2) We also want IP restriction by organization.  We don't want providers (belong to an organization) to access Zendesk.  


  • Nicole S.
    Zendesk Community Team

    Thanks for the feedback Angeli. We'll be interested to hear if this impacts other users as well. 

  • Melysa Cheatham

    We would also like to have administrators whitelisted from IP restrictions.


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