Changing requester email sets language to default

Answered

1 Comments

  • Jessie Schutz
    Zendesk team member

    Hi Amanda!

    When you're viewing your ticket, you can click the end user's name in the tab above the ticket to view their profile. You can add the user's email address from there, and it shouldn't impact the rest of the ticket.

    Let us know if you need anything else!

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