Hi all! Taylor here from our Explore team to talk about tag reporting. I recently did a quick presentation on tag reporting and how it looks in Insights vs Explore for our live Community event:
Creating a standard calculated metric
- In query builder, click the calculations icon on the right sidebar.
- Click Standard calculated metric. The Standard calculated metric page opens.
- In the Name field, type a name for your new metric.
- In the Formula field, copy and paste the following:
IF [Ticket tags]="closed_by_merge" THEN [Ticket ID] ENDIF
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