Best feature ever!


  • Rob Stack
    Zendesk Documentation Team

    Hi Vladimir Petrushenka, what a good idea for a post. After all, it's nice for the team to know what they are doing well as what can be improved. Thanks for posting this!
    I have one. When you set filters and tabs on the dashboard, there's a trick you can use to make the dashboard open with that combination of filters by using custom URLs. These URLs can be user-specific, group-specific, or many other combinations. It's a useful trick that I didn't learn about myself for quite some time!

  • Vladimir Petrushenka

    This is a nice one, thanks for sharing, Rob Stack


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