In Sell, the structure is:
Lead (pre-qualified lead) --> Contact (qualified lead not yet won, which they call Prospect) --> Contact (Qualified lead which we've won, which they call Customer)
(a deal is optionally added to a qualified lead, aka prospect)
So, you could express the structure as Lead --> Prospect --> Customer
(a deal is optionally added to a prospect)
But in the settings where you set tags and custom fields, etc... you set these things for:
Leads --> Contacts --> Propects & Customers
(and then similar settings for Leads)
But a Contact can either be a Prospect or a Customer, so why does Sell allow me to set tags on Contacts as well as Prospects & Customers?
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