How to display a percentage of tickets tagged with specific tags?

Answered

February 04, 2021 22:22

We would like to found out and display what percentage of our total tickets in a 90 day period are tagged with certain issue tags. Is there a recipe to show this?

2 Comments

Jahn Jerenz Bronilla
- February 04, 2021 22:44
Hi Ginny Carpenter - you may want to check this article.
https://support.zendesk.com/hc/en-us/articles/360022184374-Using-result-metric-calculations

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Ginny Carpenter
- February 04, 2021 23:04
Thanks, I'll check that out!

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