Explore | After trial period
AnsweredHi everybody,
So, We have got the following question; our Explore trial period ends today; if we opt to have the basic light version for the time being, do we have to downgrade it again or is it automatically downgraded after the trial period?
Thanks a lot and best,
Inga
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Hello Inga Witt,
After your trial has ended, you will need to select what you want to add to your account on the Legacy billing. If you have a new account with the new billing, you should get the level of Explore that comes with your suite. I'll also share this article that goes over the different billing options for Explore in case you need to reference it.
Explore FAQ: General, activation, and billing
Best regards
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