The Zendesk Customer Advocate staff suggested I post this.
Our team has experienced text disappearing issues in the Agent Workspace Composer when using the Grammarly browser extension. It looks like the extension is not supported and can cause issues.
The workaround is to enable the "Enable fix for composer" feature in Agent Workspace. I'd like to eventually disable that, as there are some enhancements I am missing out on with that enabled.
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