Need to restore deleted data in Zendesk

Answered

1 Comments

  • Ray Roth
    Zendesk Customer Advocate

    Hi Krishna!

    When you delete a category, all the sections contained in the category are also deleted, and all the articles contained the sections are archived. When you delete a section, all the articles contained in the section are archived.

    You cannot recover the deleted Category, but you can recreate it. You can find your article here: https://support.zendesk.com/hc/en-us/articles/235721587-Viewing-and-restoring-archived-articles

    Cheers!

    Ray Roth
    Senior Customer Advocate

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