Customizing Guide Themes


  • Maggie Ungerboeck
    Community Moderator

    Hi Joe,

    I can't speak to your second question but for your first question, your changes are not overwritten. Once you customize the theme, it is no longer a standard theme so any Zendesk updates do not get automatically added to your theme. You have to add these updates manually. 

    Hope that helps!


  • Joe M

    Hi Maggie,

    That is good to hear, thanks for getting back to me!


  • Cheeny Aban
    Zendesk Customer Advocate

    Hi Joe,

    Thank you for posting a comment on our Community.

    As of the moment, there are no specific resources that cover how you can add bootstraps to your Guide instance, but we understand your need for this functionality, and I will mark this as Product feedback.

    We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.



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