Guide Help Center and testing changes


  • Ifra Saqlain
    Community Moderator

    Hey Joe, you can make your production theme copy and can do the all changes with that and when you have done with your final code then make that live.

    Click on three dots of your live theme:




  • Joe M

    Hi Ifra, 

    Thanks for following up.  We would need our staff to test the changes in the help center before going to production.  So once I copy off the theme and make changes there seems to be no way to allow them to test the ticket form scripting changes without re-publishing the theme.  And we would rather not provide staff access to the scripting files in Guide just to use the preview feature that it has. 

    I have a ticket in as I believe the only way I can do this is to enable Help Center Guide in our sandbox environment. 

  • Christine Diego

    Hi Joe, 

    You are correct, you can use the sandbox to test, learn, and make mistakes before making your changes public. For example, you can use the sandbox to test and fine-tune new templates and branding without affecting your customers. 


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