Looking for an 'agent away' app

2 Comments

  • Heather Rommel
    Community Moderator

    Hi Tray,

    The app I see most often on Zendesk accounts is the Out of Office app. Which you're right, doesn't allow the agent OOO to specify what to do with a given ticket you want to assign to them, but it does have a warning on tickets you try to assign to that agent.

    https://www.zendesk.com/apps/support/out-of-office/ 

    Sincerely,

    Heather

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  • Tray Cushing

    Heather Rommel Yes, but thank you for looking!

    0

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