Inactive talk received voice mail


  • Devan - Community Manager
    Zendesk Community Team

    Hello Pedro Reis,

    What you are experience isn't a bug but how Talk is intended to perform. Disabling Talk still allows customers to leave Voicemails. We recommend disabling Voicemail to avoid any unwanted activity in your Talk product in the future.

    Best regards!

  • Pedro Reis

    Hello Devan - Community Manager, that's not the point. Talk wasn't set up at all, and we received voice mails...


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