Multiple brands ticket numbering

2 Comments

  • Nicole S.
    Zendesk Community Team

    Thanks for taking the time to share this feedback, Mirek.

    How often does this come up for you? Do you find that you need to migrate tickets with much frequency? How significant is the business impact?

    If other users have similar needs, please up vote Mirek's post and share your own use cases in the comments below.

    1
  • Mirek Kokes

    Hi Nicole S.

    I think that the migration is just an example of one use case, but this Feature Request is more related to setting up multiple brands and distinguishing between them, which I think can happen more often than the actual ticket migration.

     

    As a user who has multiple brands, I would appreciate having an option to clearly distinguish between ticket IDs related to each brand.

    0

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