Add options to "on a holiday?" trigger condition

2 Comments

  • Sydney Neubauer

    We have encountered the same problem with tickets leading up to the Holiday. It would also be nice to have a placeholder associated with the Holiday so that the Holiday triggers do not need to be updated every time on when we return to the office.

    0
  • Nicole S.
    Zendesk Community Team

    Thank you both for sharing this feedback. 

    If other users would find this kind of functionality helpful, please up vote Ahmed's original post and add any details about your use case and the business impact in the comments below. 

    0

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