Slack Integration Endpoint API Target Failures

Answered

1 Comments

  • David Gillespie
    Zendesk Product Manager

    Hi Ben Wanless,

    Thanks for flagging this with our team. 

    The issue caused last week was due to a software update that had an unforeseen impact to our networking. We're currently working on improving the monitoring and overall reliability of the integration to ensure this or other issues don't happen again.

    If you reset your target (you can follow these instructions) the issue shouldn't arise again.

    Thanks,

    David

    -1

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