How to add the unsubscription link to the notification?


  • Dave Dyson
    Zendesk Community Team

    Hi Ronja,

    I'm sorry to say that Zendesk doesn't currently support the customization of subscription email notifications from Guide and Gather. There is a product feedback thread on the general subject of customizing these emails, but so far, no one has mentioned wanting to add an unsubscribe link – would you mind adding your use case here?
    Customize Help Center "Follow section" email notification

  • Ronja

    Hi Dave, I added my use case there. But I wonder how Zendesk itself adds the unsubscribe function to the notification email?



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