Unable to create a new account for a .nu domain.

Answered

1 Comments

  • Ben Van Iten
    Zendesk Community Team

    Hi Annelies Schueler,

    The email address that you sign up for an account with should be a personal address that only you can access, and because of this Zendesk doesn't allow addresses with prefixes like "support" or "info". If you wish to use that as a customer facing address later you can do so by adding it as a Support Address.

    Please let us know if you have any further questions or concerns!

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