I'm setting up Zendesk for Optify at optify.zendesk.com.
We are trying to set up the "Related Topics" widget. We'd like this to show on all topics within several of our Forums. I can't get it to work!!
Here is what I did:
- Enabled the "Related Topics" widget in the Widgets area
- Went to "Manage Forums"... Picked a topic and clicked "Edit widgets on this page"
- I then added the Related Topics widget.
Problems: 1) the widget doesn't display on this page AND 2) I can't figure out where to go to configure which topics should be related and show together in the Related Topics nav bar.
Can anyone help!?