20 Comments

  • Official comment
    Jessie Schutz
    Comment actions Permalink

    Hey everyone!

    Though we do not offer an Affiliate program, we do have a few options for partnership, which you can check out here: https://www.zendesk.com/partner/.  
     
    If you are interested in becoming a Zendesk Partner, please email partners@zendesk.com and the team will be able to get you the information you need. 
  • Amy Au-Yeung
    Comment actions Permalink

    Hi Faisal,

    As you already know (since you've already voiced out your opinion on our feature request forum page https://support.zendesk.com/entries/10395-affiliate-partner-reseller-program), we currently don't have one but please if we do, we'll definitely update you guys on that page :)

    Cheers! 

    -amy

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  • Brad Dalton
    Comment actions Permalink

    I'd look at something like what Social Oomph does. They are pretty cool. Not like the big exchanges like commission junction and so on.

    They just manage thier own. Grab the code and customise it into a page then its yours.

    You'd find users will also sell it and you'd get heaps more exposure and sales

    I'd offer a 2 tier system. Pay between 20-40% commission depending on sales volume and 5-10% for tier 2 so you attract the super affiliates. Could be massaive but you need have a good program for good affiliates that will build your brand globally.

    Its really set and forget once you set it up properly

    Only support the paid users who are affiliates also

    Brad

    http://www.sweetice.biz

     

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  • Brad Dalton
    Comment actions Permalink

    I'd look at something like what Social Oomph does. They are pretty cool. Not like the big exchanges like commission junction and so on.

    They just manage thier own. Grab the code and customise it into a page then its yours.

    You'd find users will also sell it and you'd get heaps more exposure and sales

    I'd offer a 2 tier system. Pay between 20-40% commission depending on sales volume and 5-10% for tier 2 so you attract the super affiliates. Could be massaive but you need have a good program for good affiliates that will build your brand globally.

    Its really set and forget once you set it up properly

    Only support the paid users who are affiliates also

    Brad

    http://www.sweetice.biz

     

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  • Hendrik
    Comment actions Permalink

    Looking forward to seeing this. Will definitely nicely work out for you guys :-)

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  • Avin Wong
    Comment actions Permalink

    Hi Amy,

    Please keep us informed when zendesk starts an affiliate/referral program.

     

    Thanks.

    Avin

    www.BestSoftwareIndex.com

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  • Todd Revolt
    Comment actions Permalink

    Recently Zendesk released an Ambassador program which is aimed at third-parties interested in sharing our success. To learn more about the Ambassador program, please visit this link

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  • IntegrateCloud
    Comment actions Permalink

    HI

     

    I am looking to build on integration space with Zendesk and JIRA and other bug tracking systems.

    Is is possible to become an authorized partner by providing my company training on Zendesk API.

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  • Justin
    Comment actions Permalink

    Hey Chirag: 

    You'll need to be a Zendesk Ambassador first before we can discuss the partner route. Zendesk training is provided to authorized partners, though there are a few other conditions which must in order to qualify for partner selection.  More information about the Ambassador and Authorized Partner program can be found here: http://www.zendesk.com/company/join-our-partner-program

    Please fill our the contact form and we'll put you in touch with the right folks. 

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  • Samantha Sand
    Comment actions Permalink

    The link provided is 404. Any leads on where to find Ambassador / Partner / Affiliate information?

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  • Jessie Schutz
    Comment actions Permalink

    Hi Samantha!

    Sorry about the broken link! I've reached out to one of my colleagues to get some updated information for you. I'll let you know what I find out!

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  • Jessie Schutz
    Comment actions Permalink

    Hey Samantha, thanks for your patience!

    We're making some changes to the Partner/Affiliant process, so we don't have any documentation available just yet...we'll get it posted once we have the process finalized.

    In the meantime, I'm going to open up a ticket for you and our Support team will be able to get you in touch with our Business Development team. They'll be able to take you the rest of the way. :)

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  • James Farha
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    Hi Jesse, could you put me in touch with the BD team as well? I am also interested in the partner / affiliate program. 

    Thank you! 

    James

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  • Jessie Schutz
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    Hi James! 

    You don't have to wait for me to do this for you...just send an email over to support@zendesk.com and they'll be able to get you sorted!

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  • Mick Rasmussen
    Comment actions Permalink

    Hi Jessie,

    Any news on the Zendesk partner program? We got an app on the marketplace and get inquiries from potential customers that do not use Zendesk today, and it would be great to have something to offer these.

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  • Jessie Schutz
    Comment actions Permalink

    Hi Mick!

    I'm afraid I'm not quite clear on what you're asking...if you have an app on our App Marketplace you're already a part of our partner program. Can you clarifying what you're looking for?

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  • Mick Rasmussen
    Comment actions Permalink

    Hi Jessie,

    My question was basically if you offer some kind of affiliate program for referring new customers to Zendesk? 

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  • Jessie Schutz
    Comment actions Permalink

    Thanks for clarifying, Mick! Let me do some checking on this for you. I'll let you know what I find out.

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  • Jessie Schutz
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    Hey Mick!

    I've got some information on this for you. We do have Referral Partner and Reseller programs available. You can find the terms of service for each of these here:

    If you decide that one of those options will work for you, shoot us a message using this contact form and select Partnerships from the drop down. That'll ensure that your message gets delivered to the correct team, who will then take you the rest of the way.

    Please let me know if you have any other questions!

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  • Jessie Schutz
    Comment actions Permalink

    Hey everybody!

    Just wanted to let you know that I've updated my official comment with the correct information about our partnership opportunities. :) You'll find it at the very top of this thread!

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