Turn off email notifications from forum?

How do I disable the email notification when someone replies to a forum topic? I've turned off all the triggers but its still sending an email on every post.


Many thanks



  • 0

    Hi Jay,

    You're probably subscribing to that forum you mentioned.  You can login to your Zendesk, find that forum, and click on the unsubscribe link, and you should stop receiving email notifications.

    Hope this helps! :)


    Zendesk Support

  • 0

    Same here. I checked and the mail address that receives the notifications is not subscribed. It is the adress of a Zendesk agent however.

    Is there a way to disable these notifications?

  • 0

    Ok, I found the answer myself. You can simply unsubscribe by clicking on the link in the notifications :)

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