I can't seem to find out how to do something pretty basic so I apologize in advance if it's posted somewhere and I've missed it. I am forwarding voicemails from our mailbox system to create tickets automatically. I don't need for the standard confirmation to be send back because it's not going anywhere and it just results in a returned/non-deliverable notice inside Zendesk. I could leave it as is or create dummy email accounts for every unique voicemail number/box we use, but it seems I should be able to easily turn off these/any particular emails using triggers/something else, but I can't seem to figure out how.
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