Reporting using the secondary y-axis
AnsweredI have a simple report where I want to show the trend of all tickets and open tickets on one chart. Now that the tickets on the product line I'm reporting on is quite large, the data series of open tickets is pretty much a flat line at the bottom of the chart. I'd like to plot the two data series on different y-axes on the same report. Can I do that?
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Paul, I am not aware that you can do this. I took a look at all of my reports and time auto-plots on the X-axis and # of tickets auto-plots on the primary Y-axis. If you are on a Plus or Enterprise plan, you have access to Advanced Analytics via GoodData
http://www.zendesk.com/product/features/gooddata
Else, you may be best off exporting to csv and importing into Excel or other third-party tool, and trying it there.
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In the Insights introduction video, you do have a chart that does this? Would be beyond helpful to have.
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