Would it be possible to have an approval process for tags?
This would ensure that tags were standardized. We no longer use auto tagging, this created a mess. However as mentioned in other threads, tag can easily be corrupted by agent mistakes...
We could use automations to pick up some of the most common errors, but automations are not very happy to do tags alone and the list may get 'strorny' long!
While I'm at it... how about a way to categorise rules/triggers/automations?