178

View/export Satisfaction Comments

I love the new feature to gain satisfaction feedback from our customers. I'd like to get an overview of this data though but these are very limited. On the 'Standard' account (which we're on) you can only build reports to export the raw numbers of 'Good',  Bad' feedback but as an admin I'd like to get an overview of any comments for each of our support agents.

 

I would therefore line to see an option to add the 'Comments' column to the reports view and export.

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