CSS branding not applied to sign in page (Help Center)

134 Comments

  • Claudia Villar
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    This applies to the entire theme, not just branding.

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  • Stefan Wright
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    +1 on this request, it would be great to have, currently it makes our login screen look quite bad as its unstyle and out logo stands out like a sort thumb (great for people to notice it, not so great aestethically)

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  • Peter Griffith
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    +1!

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  • Ozcar
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    +1!!!

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  • Justin Koehler
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    @Wes, end up making anything worth looking at? I am having the same kind of issue. Hoping I can come up with something handy to get the desired look and feel of the login page. I am sure there is something out there that can be used to get this done. 

    Here is my page if you want to take a look at the problem that we are having with this. 

    https://certain.zendesk.com/hc

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  • Cathy Grim
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    +1

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  • Tony Burns
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    +1 as well, our logo has white text and the header is white : (

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  • Joel Mayer
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    +1

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  • Cathy Grim
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    How can I tell if this is planned or not?

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  • Kristof Van Kriekingen
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    For a closed zendesk where people HAVE to sign on this would be epic ' contact us for a login etc ... '  

    @Cathy, you can tell if it's planned by a orange button in the right upper corner of this topic.
    But at the moment there isn't any :( *subtle hint!*

    Kind regards
    Kristof

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  • Andrew Dahl
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    @All

    Allowing for customization of the sign in pages is something we've got on the roadmap and will definitely be doing. Please hang in there :)

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  • Bob Brown
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    Another +1 from me Andrew. I would appreciate a timeframe please so I can let my team know what our way forward is with this. Thanks.

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  • Andrew Dahl
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    Hi Bob,

    Unfortunately I can't give you a specific timeline other than this is important to us and that we will definitely be doing it.

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  • Jason Grunstra
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    Agreed. This needs to happen for sign-in, register, and forgot password pages. Seems like a lot of the features in Help Center were released a bit earlier than they should have been. It's not (yet) a complete solution. :/

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  • Derek Kiely
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    +1 for this also. 

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  • Paddy Freer
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    We have tried changing the rest of our support site to match the style on the sign in page so that we don't have a consistency issue for our users. It would be really good if we could at least change the text which isn't really in the style of our site.

    We would love to see our style changes apply to the sign in page as soon as possible though, this worked fine in the 'classic' version which we use for another support site.

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  • Eduardo Lopez
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    Is there a way to just add copy to the sign in page?

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  • Fillip Peyton
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    +1

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  • Omar Malik
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    +1

    We are using Zendesk for internal support and would like to be able to customise the login page to redirect external customers, who have stumbled to our internal portal by chance.

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  • Oliver
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    +1 This needs fixing so we can have a custom css applied to all pages

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  • Rick Smith
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    I think it's 100% essential to be able to customise the sign-in page (and Forgot Password page). I don't understand why the ability hasn't been included already.

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  • Carlos Flores
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    On the Registration page as well.  

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  • Diana Langston
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    I agree with all. This is critical to ensure the entire experience reflects the brand. 

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  • Victor Tihai
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    +2 :)

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  • Bien Angelo Relucano
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    +1 for the request!

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  • Andy Newsham
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    Critical user experience requirement.

     

    +1

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  • Mark Fly
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    +1 !

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  • Alexis Duran
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    However many websites that used ZenDesk achieve that feature.. that's something that I don't understand. People like: http://cakemail.com/login-support?locale_id=1&return_to=http%253A%252F%252Fsupport.cakemail.com&timestamp=1383744915 or pinterest within this help center

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  • Michael Adams
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    Those sites you referenced built their own login page and used Zendesk's ability to to a SSO to allow the login form to work.

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  • Alexis Duran
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    I was thinking about it but I just think about the part of make my own log-in page. I don't understand what you mean with "used Zendesk's ability to to a SSO to allow the login form to work". Could you explain Mike, please?

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