I am using the API with asp.net c#, and am able to retreive tickets based on ticket ID's, tickets that are in views, and tickets for certain e-mails. I am needing to retreive tickets based on a custom field that represents an ID number. So far I am having to retreive everything, then sort through after the fact for the custom field ID. It just seems like I am missing something, is there a way to do what I want? Even with modifying some of the code to make it work? Any help is greatly appreciated, thanks!