Post comment as user with API?

Answered

Comments

6 comments

  • Avatar
    Steven Yan

    Hi Uriel, can you provide a curl request example?  You should be able to do this with X-On-Behalf-Of.

  • Avatar
    Mike

    How to do this using the newer, better, v2 API?

  • Avatar
    Steven Yan

    Hi Mike, sorry for the long silence on this.  We don't have an equivalent to X-On-Behalf-Of in API v2, but we are working on a new /api/v2/requests endpoint which should let you create comments on a ticket as the end-user instead of the agent.  It's being worked on now, so we hope to have something available for all of you within the next few weeks.

  • Avatar
    Mike

    Sounds great. I am using the v1 method until that time comes.

  • Avatar
    Rob Eyre

    I'm really keen on making use of the new endpoint: +1 from me

  • Avatar
    yogi

    Any Update on this?

Please sign in to leave a comment.

Powered by Zendesk