Schedule Zendesk tickets to send at a specific time

Comments

6 comments

  • Avatar
    Jennifer Rowe

    Great tip! Thanks for posting it in our forums and for tweeting too!

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    Joshua Gordon

    I use Outlook's "Delay delivery" feature for this as well, and it's something that I make use of constantly. However, I was curious if there was any plan to build this functionality right in to zendesk so that from the web-version or iPad app we could submit a ticket with all the adjusted tags but have it post at a specified time?

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    Preston Farr

    This would indeed be a fantastic ability to schedule those ticket responses. 

     

     

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    Carol Fernandez

    I see the original post is from a few years ago but this is exactly what I'm looking for. Has this been implemented or is Zendesk considering it?

  • Avatar
    Menno Holtkamp (Edited )

    Just encountered this as well as a "nice to have" to get built in...

  • Avatar
    Anthony O

    I would love to have this option +bump!

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