Managing work flow for multiple email addresses with views

2 Comments

  • Ciro Alvarado

    I am unable to add the placeholder {{ticket.requester.email}} to the condition "Ticket: Received at"

    0
  • Andrea Saez

    Hi Ciro,

    You can't add a placeholder there. Ticket:received at is where the ticket was received. In this case, it's an email address.

    0

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