I would prefer to add a comment to a ticket after using our App.
Our app is used for purchasing a rewards card to send to ticket requesters.
I wish to persist purchase confirmation within the ticket.
I am writting the purchase confirmation within the ticket as follows:
var orderConfirmation = <Details> this.comment().type('internalNote'); this.comment().text(orderConfirmation);
Is there a way I can programmatically persist
this.comment() without the user having to hit the "Submit" button within the ticket?