Export community posts to Excel

Answered

3 Comments

  • Official comment
    Nicole - Community Manager

    You can export Community posts via the API. From there you'd just need to convert the .json file into a .csv and then you can throw it in a spreadsheet. 

    Here's the info on that: https://developer.zendesk.com/rest_api/docs/help_center/posts#list-posts

  • Martin Fox

    Absolutely agree.

    We have over 600 enhancement ideas logged by over 250 customers and to be able to export into an Excel spreadsheet and use all the functionality that Excel offers us in order to sort through these, would be of huge benefit to us.

    1
  • Reshma Patel

    +1 I am using the communities to store feature requests as well, we need a way to get that data over to our product team. 

    0

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