Two main issues here:
a) within wordpress' wp-admin, i get the following error message at the top:
"Whoops! The user specified as the anonymous requests author is not logged in to Zendesk! You can change the user or kindly ask them to log in."
b) so when I attempt to log into: https://SITENAME.zendesk.com/ I then end up getting the following error (just from clicking the tiny "login" link at the top right of the page):
"Remote authentication failed: Invalid iat parameter. The supplied iat value is more than 3 minutes off, check your server clock..
Log out of SITENAME
Return to SITENAME dashboard"
I'm a bit confused about why I have to be logged into the support desk, for users of my wordpress site to be able to make support inquiries in the first place, it seems a bit strange.
Additionally, how can I get this error fixed (easily)? Please let me know what has caused this error, what I need to do to get it repaired, and thanks so much.
I've blanked out part of this message for privacy sake, if a private thread / ticket can be made on the issue, i'd be happy to share those details.
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