I am using Form Craft integration with Zendesk, but having a problem when trying to map fields between the two programs!
Specifically, when I try to map 'Customer Name' (field in Form Craft) to 'Requester' (ticket field in Zendesk) the information is NOT coming through in Zendesk ticket. Other fields work fine (email, comments, subject) but it is very important to have the requester's name come through. Any suggestions?
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