Zendesk on Zendesk: Bump Bump Solve

62 Comments

  • Ma. Isabella Nepomuceno

    Hi, 

    How can this solution be applied to chat tickets? Understand that it's only for emails

    Thanks

    0
  • Jessie Schutz

    Hi Isabella!

    The bump-bump-solve automation will work on any ticket, not just email tickets. Or this is something you want to implements within Chat itself? Like some kind of automation to bump chatters if they haven't responded in-chat in a specific period of time?

    0

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