Enterprise: Multiple brands and one with Help Center

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  • Jessie Schutz
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    Hey Brad!

    If you're not going to enable Help Center on one or more of your brands, you can allow customers to submit tickets via email. You'll just need to have a different support address for each brand.

    It's not possible to enable or disable the "Anyone can submit tickets" option on a per-brand basis; it's all or nothing.

    Please let me know if you have any other questions!

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  • Nicole - Community Manager
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    This post closed for comment by the Zendesk Community Team. If you have a related or new question, please create a new post

     
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