Automatic report


  • Blaine Knab

    I apologize for the late reply, but this is not currently possible.  There are ways this can be done with a script and our API, but not with the native interface.

  • Lee, Danny

    Any change/update to this since 2015?  I'm looking to automatically receive the 'CSV export' file at a defined day/time.  Thanks in advance!

  • Joe Beaudoin
    Zendesk Customer Advocate

    Hi Danny,

    This feature is still not available, and it doesn't look like it's currently in the works.

    As a heads up, the age of the post often times has little to do with whether it will be updated, so much as the number of users requesting the feature.

    Thanks for your inquiry!

  • Nicoleta Dinu


    Do we have an update regarding this feature? The main reason why we need reports is to be able to perform data analytics so it really helps if the data can be sent out in excel or csv format.

    The pdf option is not desirable from this point of view.

    Thank you!

  • Graeme Carmichael
    Community Moderator


    In Explore, you can export queries as Excel or CSV.

    If you need to schedule reports at specified intervals, add the query to a dashboard. You can then schedule the dashboard to email an Excel or CSV output.


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