We run zendesk in an internal environment, and it would be helpful if we could omit certain tags from being parsed by Zendesk. Keywords in our email signature (such as office location) are being auto-tagged as they appear in all of our emails, which is affecting our reporting.
if possible, would you be able to omit certain tags from being posted to the zendesk "comment", or at least not be parsed by the auto-tagging algorithm?
an example of the tags would be: <signature> </signature>
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